COVID-19: Official Statement from LIVES

Updated: 24/03/2020

At this challenging time, LIVES would like to provide an update on how we are managing and coping with the COVID-19 situation, otherwise known as Coronavirus. The last few weeks have been an unsettling time and we wish those who may be suffering from the effects of this virus a speedy recovery.

LIVES is following guidance from the government, NHS and World Health Organisation (WHO) on COVID-19. We are treating this with the respect and urgency it deserves at this time.

The health and safety of all LIVES members, including our Community First Responders, Medics, Fundraisers and staff is a priority and something we are taking very seriously. We are providing all members with clear guidance on how to keep themselves and others protected from the virus and we have put the following measures in place:

  • We will be providing our volunteers and staff that are working for the community with additional Personal Protection Equipment (PPE)
  • We have temporarily closed our Head Office and Training Centre in Horncastle, Lincolnshire. There will be skeleton staff available during working hours to deal with essential queries.
  • Any non-essential community engagement or fundraising activities have been postponed
  • We have cancelled all face to face training courses for external clients and candidates until further notice
  • We have cancelled all event medical support bookings until at least 30th June and will not be taking any new bookings until further notice

However, medical emergencies don’t stop and we know that communities and other services rely on the support and care LIVES provides. Therefore, at this current time, our army of Community First Responders are still volunteering their time and attending those in need when they call 999. It is important for us that you know we are still there for you if you need us, we are:

  • Maintaining our usual activities in regards to Community First Responding in Lincolnshire. We will still have volunteers on call, ready to respond to 999 medical emergencies and we will also be advising and supporting those who are self-isolating or choosing not to respond.
  • Our Medic First Responders, who are doctors, nurses and paramedics, will still be on call and attending the most serious and life-threatening cases.
  • Our training team will still be working to offer advice and remote first aid/medical support to businesses, organisations and individuals who need extra guidance at this time.

It is a concerning and uncertain time for all of the world right now, but as a charity that relies on public support in order to maintain the work we are doing, we hope that we can continue to be there for you as we currently are and as we have been serving Lincolnshire for the last 50 years. How can you help?

  • We are working hard to provide the vital care needed in this changing and challenging times your donations to LIVES at this time will support this. The easiest and safest way to donate to LIVES at this time is through our website at
  • A significant part of our fundraising is through events, challenges and activities. While the cancellation and postponement of many of these in the coming months are absolutely necessary, this will have an impact on our fundraising income. If you would like to help support us throughout the year, you can set up a small regular donation to LIVES which will help us manage and plan for the future. You can do this on our website at or paper forms are available to be posted upon request. If you need any support with raising money, please contact [email protected]
  • Respect the emergency services as you always would and only dial 999 if it is a life-threatening emergency.
  • If you have any queries with regards to Community Public Access Defibrillators (CPADS) or need advice with regards to a defibrillator please contact [email protected]

We are always monitoring the situation and updating our advice and guidance on a regular basis.

Our community are trained to look after their community, providing the very best care when someone needs us most; we need to keep our Responders well, so they can continue to be there for you.

Please remember, it takes a team to save a life.